South East Metro Family and Carer Led Centre

BHN is pleased to be opening our Phone Support Service for the South East Metro Carer and Family Led Centre on Monday 29th May 2023.

The Phone Support Service will be available 9.30am – 4.30pm Monday to Friday for any family, carers or supporters of people living with mental health challenges.

Call (03) 9066 1500

The South East Metro Carer and Family Led Centre is a program of Better Health Network (comprising Star Health, Connect Health & Community and Central Bayside Community Health Services) in partnership with Berry Street and VACCA Org.

Phone support is confidential and will be offered by peer staff who have a lived experience of caring for someone living with a mental illness.

The South East Metro Family and Carer-led Centre will provide focused support to families, carers and supporters of people experiencing mental health and/or substance use challenges; a key recommendation of the Royal Commission into Victoria’s Mental Health System.

  • The new Centre will be codesigned by those with lived or living experience as families or carers of people experiencing mental health difficulties so they can relate, understand, and assist people with their issues.
  • There are currently more than 60,000 Victorians providing mental health care to loved ones, often going unpaid and without support.
  • The Centre will be accessible to people across the South East Metro region.
  • We are beginning on a small scale from the end of May and increasing our presence across the catchment over the year.

For more information please contact:


Tania Curlis, Lived and Living Experience Project Lead is working with BHN as we roll out a new, warm and welcoming space for families and carers to connect with peers, communities and services.
”I’m excited to know that support will be available soon from people who understand mental health and family experiences, in our local area.”